NGD 88 Privacy Policy — Our Commitment to Protecting Your Information

NGD 88 is an international online gaming platform serving Bangladesh and users across the world. This Privacy Policy applies to the NGD 88 website, mobile application, and all associated services.

By using our platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

• This policy is prepared in compliance with applicable laws in Bangladesh and international data protection regulations.
• NGD 88 reserves the right to update this policy at any time. You will be notified of any changes.
• In this policy, the terms "we", "NGD 88", and "platform" are used interchangeably.
• "You" or "Member" refers to any registered or unregistered user.

NGD 88 collects various types of information to keep its services running smoothly. The data collected includes the following:

We do not collect sensitive information such as religious beliefs, political opinions, or health data, unless required by law.

NGD 88 uses collected data only for specific, legitimate purposes. The main reasons we use your data are:

NGD 88 uses cookies and similar technologies on its website and app to enhance your browsing experience.

Cookies we use:

• Essential Cookies: Used to store your login session, security tokens, and language preferences. The platform cannot function properly without these.
• Functional Cookies: To remember your favorite games, display settings, and personal preferences.
• Analytics Cookies: Anonymous data is collected to understand page usage patterns and identify areas that need improvement.
• Marketing Cookies: Used to show you relevant offers based on your interests. You have the option to disable these.

You can disable cookies through your browser settings, though some platform features may not function properly as a result. On your first visit, you can set your preferences via the cookie consent banner.

NGD 88 never sells your personal information. However, data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Necessary financial information is shared with approved payment gateways — including Mobile Pay and Nagad — to process deposits and withdrawals.
• KYC Verification Services: Data may be shared with a licensed third-party KYC provider to verify your legal identity.
• Legal Authorities: Disclosure of information is mandatory when required by court order, government investigation, or regulatory authority request.
• Technology Partners: Cloud service and cybersecurity providers involved in operating the platform's infrastructure may access limited data as necessary.

We have data processing agreements in place with every third party we share information with, and each is required to comply with NGD 88's privacy standards.

NGD 88 retains your data only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration your account is active and for 5 years after closure (for legal compliance).
• Financial Transaction Records: Minimum 7 years, in accordance with international financial regulations.
• Support Contact: 3 years from the date of last contact.
• Cookie Data: Varies by cookie type, ranging from 1 day to 2 years.
• KYC Documents: Retained as required by regulatory guidelines, even after account closure.

Once the retention period expires, data is automatically deleted or anonymised using secure methods. You may also request deletion at any time — though certain data may be retained where required by law.

As an NGD 88 member, you have the following rights over your personal data:

• Right to Know: You can find out what data we hold about you and how it is being used.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request the permanent deletion of your data.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise these rights support@ngd88.ws Reach us by email. We aim to respond within 30 days.

NGD 88 is an adults-only platform. Anyone under the age of 18 is strictly prohibited from creating an account or using the platform.

• We do not knowingly collect any information from minors.
• If an account created by a minor is detected, it will be closed immediately and all associated data will be deleted.
• If a parent or guardian becomes aware that their child is using NGD 88, please contact us immediately.

NGD 88 uses industry-leading security technology to keep your information protected:

• 256-bit SSL Encryption: All data transfers on the website and app are encrypted.
• AES-256 Database Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled at login.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits and testing.
• Restricted Access: Only authorised personnel may access the information they need.
• Data Backup: Regularly encrypted backups are stored in secure locations.

If a security breach is detected, we will notify affected members and the relevant regulatory authorities within 72 hours.

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team:

• Email: support@ngd88.ws
• Live Chat: Available 24 hours a day, 7 days a week
• Response Time: Typically within 48 hours; up to 30 days for complex cases.

If you are not satisfied with our response, you may file a complaint with your local data protection authority or the relevant regulatory body.